Privacy Policy

1. Introduction

Black Ant Trading (website: https://blackanttrading.com) values your privacy and is committed to protecting your personal information.
We are based in South Africa and operate primarily to provide information about our services.
This Privacy Policy explains what data we collect, how we use it, and your rights under applicable privacy laws.

Business Details:
Black Ant Trading
Suite 4, Heron House, Garlington Estate, Hilton, 3201, South Africa
VAT No.: 4600299509

2. Data We Collect

Website Hosting

Our website is hosted by Afrihost (South Africa). For more information, please see the Afrihost Privacy Policy:
Afrihost Privacy Policy.

Contact Form Data

If you contact us through our website’s contact form, the information you provide (such as your name, email address, and message) will be sent to our company email, which is hosted via Google Workspace.
We use this information only to respond to your enquiry. We do not use it for marketing purposes and we do not share it with third parties.

For details about Google’s privacy practices, please visit:
Google Privacy Policy.

Google Analytics

We use Google Analytics to collect anonymous information about website usage, such as visitor numbers, pages visited, and time spent on the site.
This data helps us improve our website. No personally identifiable information is collected via Google Analytics.

You can opt out of Google Analytics tracking by using the following tool:
Google Analytics Opt-out.

WhatsApp Link

Our website includes a WhatsApp chat link. Clicking this link will open WhatsApp (web or app) and you may share information with us via that platform.
Please review WhatsApp’s privacy policy here:
WhatsApp Privacy Policy.

3. Cookies

We use cookies to help improve your browsing experience and for website analytics. These may include:

Google Analytics cookies – for anonymous tracking of site usage.
WordPress cookies – essential for site functionality.

You can disable cookies in your browser settings, but this may affect how the site functions.
For more information about cookies, visit All About Cookies.

4. How We Use Your Information

To respond to your enquiries and provide requested information.
To maintain and improve our website.
To ensure the security of our website and services.

5. Data Retention

We keep contact form messages and email correspondence for as long as necessary to respond to your enquiry and maintain business records.
You may request that we delete this information at any time.

6. Security Measures

We use SSL/HTTPS across our website to ensure data transmitted between your browser and our server is encrypted.
We take reasonable steps to protect your information from loss, misuse, or unauthorized access.

7. Your Rights

Under privacy laws (including the GDPR, where applicable), you have the right to:

Request a copy of the personal data we hold about you.
Request correction or deletion of your personal data.
Withdraw consent to processing your data (where applicable).

To exercise any of these rights, please contact us at info@blackanttrading.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those sites.
We encourage you to review the privacy policies of any websites you visit.